Frequently asked questions.

Why is there a 12-month minimum commitment?

Real growth takes time. A website typically needs 6–9 months to gain meaningful SEO traction, collect conversion data, and deliver consistent ROI. The 12-month term gives us the time needed to properly launch and optimize your site, refine lead generation systems, and produce measurable business results. We also waive all setup costs (a $3,900+ value) because we’re investing in your long-term success alongside you.

What happens after 12 months?

After the initial term, you’re in full control. You can renew your partnership, adjust your plan based on your current needs, or cancel and take your website elsewhere. If you choose to leave, we provide a complete website export and assist with migration to your preferred hosting provider. You own all of your content, images, and data.

What if I need to cancel early?

Our partnerships are designed for long-term success, but early termination is possible if needed. In that case, a fee equal to 50% of the remaining contract balance applies to help cover our upfront investment in your custom build and onboarding. We still provide a full website export and assist with migration to your new provider. This policy allows us to remain fair while still protecting the time and resources invested into your custom build.

Why does pricing start at $597+ per month? Can I get a website for less?

You can absolutely get a cheaper website, but This isn’t a one-time website project — it’s an ongoing lead and performance system. Your monthly fee covers professional design, SEO, security, hosting, ongoing optimization, and support, while saving you 10–20 hours per month managing technical tasks yourself. Comparable in-house talent typically costs $3,000–$5,000 per month, and we deliver similar outcomes at a fraction of that cost.

How do you justify the price? What’s the ROI?

Using conservative numbers, a service business with a $500 average customer value only needs two new leads per month to break even. Many clients see three to five or more qualified leads per month, creating positive ROI. Beyond revenue, clients also gain time savings, reduced stress, and a professional online presence that scales. Monthly reports clearly show leads, performance, and ROI.

Are there any hidden fees?

No. Your monthly fee includes website design and development, premium hosting, SSL security, updates, maintenance, optimization, and monthly reporting. Additional costs only apply for domain registration, optional third-party tools you specifically request, or major custom features quoted separately. We outline all costs clearly before work begins.

Who owns the website?

You own all of your content, copy, images, branding, and customer data. We manage the hosting infrastructure, security, technical framework, and ongoing optimization. If the partnership ends, you receive a complete export of everything you own.

What happens to my site if I cancel?

If you cancel, we follow a professional offboarding process that includes a full website export, migration instructions for common hosting providers, and optional handoff support. Our managed version is taken offline. You retain full ownership of your assets.

Do you provide the domain name?

We can register and manage your domain for you at cost, billed annually, or you can provide your own. For maximum professionalism, we typically recommend a .com domain.

How do you handle site security and backups?

All plans include SSL certificates, security monitoring, and regular updates. Higher-tier plans include daily automated backups and enhanced monitoring. We handle all security so you don’t have to worry about it.

How do I request changes to my site?

Each plan includes a set number of monthly change credits, which can be used for text updates, image swaps, and minor layout adjustments. Requests are submitted through our client portal, with most changes completed within 24–48 hours. New pages or major redesigns are quoted separately.

What’s included in the monthly reports?

Your monthly report shows leads generated, traffic sources, SEO performance, site speed, technical health, and clear recommendations for improvement, along with an ROI overview. We focus on business results, not vanity metrics.

Will I need to attend ongoing meetings?

Very little involvement is required. There’s one initial kickoff call, an optional preview during the build, and no recurring meetings unless you request them. Monthly reports are the primary form of communication.

How long does it take to launch my website?

Most websites launch within four to five weeks. This includes strategy, design, development, revisions, testing, and final deployment. Timelines may vary slightly depending on responsiveness and scope.

What do you need from me to get started?

We only need basic business information, your logo and brand colors, services and pricing details, any professional photos you have, and a few competitors for reference. If anything is missing, we help you create it.

Can I upgrade or downgrade my plan?

Plan upgrades are welcome at any time. Downgrades can be discussed after the initial 12-month term to ensure performance is maintained.