Privacy Policy

Last Updated: January 2026

Zahtel Digital Systems ("we," "us," "our") is committed to protecting your privacy. This policy explains how we collect, use, and share information in two contexts: (1) for visitors to our agency website, and (2) for our WaaS clients and their end-users.

1. Information We Collect

A. On Our Agency Website:

  • Information You Provide: Name, email, phone, business details via our contact form, Calendly booking, or HelloSign contract.

  • Automated Data: Device info, IP address, browsing activity via cookies (see Section 4).

B. On Our Clients' Websites (We Act as a Data Processor):
We build and host websites for our clients. Those sites may collect data from their end-users (e.g., via contact forms, booking systems). Our clients are the "Data Controllers" for this information. We process it solely on their instructions to provide our Services.

  • Types of Data We May Process on a Client's Behalf: Contact form submissions (name, email, message), booking/appointment details, analytics data (Google Analytics).

2. How We Use Information

  • To Provide Our Services: To communicate with you, build/manage your website, process payments, and send monthly reports.

  • For Our Legitimate Interests: To operate, secure, and improve our agency website and services.

  • For Legal Compliance: To meet contractual and legal obligations.

3. How We Share Information

  • Service Providers: We share data with essential third parties like:

    • Squarespace (hosting/website platform)

    • Stripe (payment processing)

    • Google Workspace (email/communications)

    • Calendly (scheduling)

    • HelloSign (contracts)

  • Legal Requirements: If required by law.

  • Business Transfers: In connection with a merger or sale.

  • With Your Consent: Otherwise, we will not sell your data.

4. Cookies & Tracking
Our agency website uses cookies for functionality, analytics, and performance. You can control cookie settings via your browser. Our clients' websites may use similar technologies per their own privacy policies, which we help implement.

5. Data Retention
We retain your personal information as long as necessary to provide Services, fulfill legal obligations, or resolve disputes. For client website end-user data, we follow our clients' instructions.

6. Your Rights (For Our Agency Data)
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data. To exercise these rights, contact us at [Your Contact Email].

7. Data Security
We implement industry-standard measures to protect data. However, no method is 100% secure.

8. Changes to This Policy
We may update this policy. The "Last Updated" date will reflect changes.

9. Contact Us
For questions about this Privacy Policy, our data practices, or to exercise your rights, contact: Zahtel Digital Systems
[Your Contact Email]